Bitcoin adoption in online payments: examining consumer intentions and word-of-mouth recommendations

Mofokeng, Thabang E.; Mbeya, Steven; Maduku, Daniel K.

doi:10.1186/s43093-024-00313-9

Future Business Journal

Table 5 Results of the parameter estimates

From: Bitcoin adoption in online payments: examining consumer intentions and word-of-mouth recommendations

Hypothesis	Relationship	Estimate standardised	t-value	Result
H1a	Usefulness → use intentions	0.375^***	20.165	Support
H1b	Usefulness → WOM	0.076^***	4.033	Support
H2a	Ease of use → use intentions	0.102^***	5.092	Support
H2b	Ease of use → WOM	0.048^**	2.630	Support
H3a	Risk → use intentions	− 0.085^*	− 2.395	Support
H3b	Risk → WOM	− 0.094^***	− 10.057	Support
H4a	Trust → use intentions	0.216^***	11.651	Support
H4b	Trust → WOM	0.214^***	12.147	Support
H5a	Coercive → use intentions	0.082^***	4.444	Support
H5b	Coercive → WOM	0.189^***	11.009	Support
H6a	Mimetic → use intentions	0.170^***	9.502	Support
H6b	Mimetic → WOM	− 0.222^***	− 12.974	No support
H7a	Normative → use intentions	0.003^ns	0.168	No support
H7b	Normative → WOM	0.205^***	12.025	Support
H8	Use intentions → WOM	0.307^***	12.706	Support
Moderation (interaction) effects
H9a	Self-efficacy x usefulness → use intentions	0.020^ns	1.278	No support
H9b	Self-efficacy x usefulness → WOM	0.065^***	4.545	Support
H9c	Self-efficacy x ease of use → use intentions	0.020^ns	1.413	No support
H9d	Self-efficacy x ease of use → WOM	0.056^***	4.370	Support
H9e	Self-efficacy x perceived risk → use intentions	0.057^***	4.671	Support
H9f	Self-efficacy x perceived risk → WOM	0.061^***	6.742	Support
H9g	Self-efficacy x trust → use intentions	0.055^***	3.869	Support
H9h	Self-efficacy x trust → WOM	0.065^***	3.493	Support
Controls
Gender → use intentions		− 0.008^ns	− 0.883	Not support
Gender → WOM		0.016^*	1.968	Support
Age → use intentions		0.072^***	7.678	Support
Age → WOM		− 0.035^***	− 4.100	Support
Online shopping devices → use intentions		− 0.035^***	− 3.769	Support
Online shopping devices → WOM		− 0.020^*	− 2.435	Support
Online merchant → use intentions		− 0.034^***	− 3.606	Support
Online merchant → WOM		0.011^ns	1.265	Not support
Online payment experience → use intentions		0.009^ns	0.955	Not support
Online payment experience → WOM		0.009^ns	1.018	Not support
R² estimates
Bitcoin use intentions		0.756
WOM		0.807

***p < 0.001, **p < 0.01, *p < 0.05; ^ns = not significant

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