Achieving customer loyalty during post-pandemic: an asymmetric approach

Future Business Journal

Table 4 Intermediate solutions

Conditions	1	2	3	4
CSR	●
SR		●		●
EXP	●		●	●
SAT				●
TR				●
COMM		●	●
Raw coverage	0.69	0.67	0.70	0.61
Unique coverage	0.01	0.06	0.01	0.02
Consistency	0.90	0.92	0.93	0.91
Solution coverage	0.85
Solution consistency	0.86

Large circles: Core conditions, small circles: peripheral condition, and blank space: do not care