Future Business Journal

Table 3 Necessary conditions

From: Achieving customer loyalty during post-pandemic: an asymmetric approach

Factors	Consistency	Coverage
CSR	0.792598^a	0.813851
~CSR	0.564759	0.536867
SR	0.802323^a	0.756581
~SR	0.559852	0.579929
EXP	0.816638^a	0.829978
~EXP	0.570927	0.547960
SAT	0.824427^a	0.805428
~SAT	0.557106	0.555855
TR	0.784135^a	0.826988
~TR	0.605592	0.561952
COMM	0.811778^a	0.842696
~COMM	0.555440	0.522752

~Indicates the absence of a condition. ^aMeets 0.65 consistency threshold for usually necessary conditions

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