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Table 4 Cost-to-income ratio and the bank’s profitability.

From: Evaluating the impact of self-service cash deposit machines on the performance of commercial banks in Tanzania

 

After SSCDM Utilization (%)

Before SSCDM Utilization (%)

2022

2021

2020

2019

2018

2017

NMB

75.34

72.00

69.3

60.0

59.0

58.0

CRDB

70.23

69.46

67.6

64.4

66.7

66.7

NBC

65.9

62.6

61.5

53.0

55.0

57.0

EXIM

62.2

59.0

58.0

53.4

53.0

51.0