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Table 1 PRISMA inclusion criteria

From: Systematic review and research agenda for the tourism and hospitality sector: co-creation of customer value in the digital age

Topic criterion

Topic criterion

Field and Subject area

(1) tourism and hospitality area, (2) Value Co-creation, and (3) AI and new technologies applied in smart tourism and hospitality (or similar terminology); as a fundamental aspect of analysis, the title, abstract, or keywords of a publication should include this unit

Location of study

Studies from any geographical locations

Document and Source types

Only publications from peer-review (both open access and standard subscription journals that are indexed in WoS or Scopus)

Methodology

Quantitative, qualitative, and mixed methods

Topic

Publications must furnish theory or empirical data that can substantiate the research question. It is preferred that articles provide proof of the co-creation value through AI and new technologies in the tourism and hospitality industry

Language

Only written in English

Date

Published in the period from 2009 to Oct 2022

Publication Stages

Only final paper