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Table 2 Selected determinants for analysis.

From: Determinants of success of mobile payments as innovations: An exploratory study based on the extant literature, the M-Pesa, Alipay, and Nubank cases, and the opinion of experts

Factor

Description

Related variables

References

Demand characteristic

Innovative behaviour, wealth, and income of consumers, including the propensity of individuals and organizations to adopt innovations and the availability of access

Rogers’ [76] categories

Mobile phone penetration

Share of remittances in GDP

Kennickell & Kwast [50], Bech & Hobijn [10], Bouwman et al. [12], Schierz [81]

Regulation and government

Little restrictive regulation with adequate protection of property rights, and a lesser imposition of barriers to entry

Was there any regulation? If so, was the regulation a harsh one?

Was there a governmental incentive to the project?

Startup easiness (OECD)

Baer & Pavel [9], Mantel [60], Lumpkin [58]

Organizational quality

Quality management dedicated to long-term goals, organic, decentralized, and participatory management; a high level of intra- and inter-firm cooperation

Initiatives undertaken in partnership with another organization

Origins of capital

Values associated with a long-term vision

Concentration of the decision-making process

Formalization of processes

Pugh et al. [73], Aiken & Hage [4], Rogers & Shoemaker [77], Kim [52], Sanchez [80], Damanpour & Schneider [25]

Coverage

The size of the antecedent network and the volume of resources dedicated to the organization or the innovative initiative that provides sufficient critical mass

Share of antecedent network

Asset value

Number of employees

Katz & Shapiro [45], Sanchez [80], Staykova & Damsgaard [84]

Bundling

Supply of complementary mobile services

Quantity and types of services

Banking penetration

Credit card penetration

Dahlberg et al. (23, Choi [18], Kazan & Damsgaard [48], Hasan et al. [42]