Frontline resilience in the retail realm: the role of moral disengagement in understanding employee behavior in the post-pandemic uncertainties

Future Business Journal

Table 4 Direct path results (H1–H6) and moderating effects (H7–H8)

Paths	β	t-values	Confidence interval	VIF	f²	R²	Q²
Direct effect (H1–H6)
H1a: MEU ≥ DJ	0.056	0.932	[ − 0.064; 0.230]	1.373	0.004
H1b: MEU ≥ PJ	0.193	1.900	[ − 0.003; 0.398]	1.373	0.040
H1c: MEU ≥ IJ	0.289***	3.202	[0.116; 0.465]	1.373	0.070
H2a: TEU ≥ DJ	0.322***	3.804	[0.150; 0.482]	1.364	0.099
H2b: TEU ≥ PJ	0.403***	4.724	[0.230; 0.566]	1.364	0.176
H2c: TEU ≥ IJ	0.110	1.322	[ − 0.053; 0.266]	1.364	0.010
H3a: CEU ≥ DJ	0.205*	2.268	[0.032; 0.383]	1.229	0.045	0.231	0.188
H3b: CEU ≥ PJ	0.097	0.924	[ − 0.104; 0.301]	1.229	0.011	0.325	0.271
H3c: CEU ≥ IJ	0.006	0.084	[ − 0.130; 0.165]	1.229	0.001	0.128	0.080
H4a: DJ ≥ OCBI	0.084	0.736	[ − 0.127; 0.330]	3.444	0.003
H4b: DJ ≥ OCBO	0.401***	4.190	[0.198; 0.580]	3.444	0.098
H5a: PJ ≥ OCBI	0.376***	4.044	[0.184; 0.547]	2.314	0.096
H5b: PJ ≥ OCBO	0.166*	2.134	[0.038; 0.346]	2.314	0.025
H6a: IJ ≥ OCBI	0.242**	2.733	[0.067; 0.411]	2.035	0.046	0.368	0.313
H6b: IJ ≥ OCBO	0.268***	3.433	[0.115; 0.415]	2.035	0.074	0.523	0.111
Moderation effect (H7–H8)
MD ≥ OCBI	− 0.500***	7.625	[ − 0.632; − 0.375]	1.407	0.282
MD ≥ OCBO	0.063	0.959	[ − 0.074; 0.189]	1.407	0.006
MD x DJ ≥ OCBI	0.114	1.258	[ − 0.053; 0.303]	3.124	0.007
MD x PJ ≥ OCBI	0.246**	2.864	[0.068; 0.403]	2.470	0.045
MD x IJ ≥ OCBI	0.160*	2.093	[0.016; 0.316]	2.034	0.019
MD x DJ ≥ OCBO	− 0.068	0.882	[ − 0.224; 0.081]	3.124	0.003
MD x PJ ≥ OCBO	0.112	1.500	[ − 0.040; 0.248]	2.470	0.012
MD x IJ ≥ OCBO	− 0.061	0.723	[ − 0.214; 0.120]	2.034	0.004

n = 3000 subsample; ***p < 0.001; **p < 0.01; *p < 0.05
MEU Market Environment Uncertainty, TEU: Technological environment uncertainty, CEU Competitive environment uncertainty, DJ Distributive justice, PJ Procedural justice, IJ Interpersonal justice, MD Moral disengagement, OCBI Organizational citizenship behavior (individual-directed), OCBO Organizational citizenship behavior (organization-directed)