| Loadings | Cronbach’s alpha | Composite reliability | Average variance extracted (AVE) |
---|---|---|---|---|
Brand loyalty | Â | 0.967 | 0.967 | 0.907 |
BL1 | 0.976 | Â | Â | Â |
BL2 | 0.956 | Â | Â | Â |
BL3 | 0.924 | Â | Â | Â |
Brand trust | Â | 0.888 | 0.888 | 0.726 |
BT1 | 0.819 | Â | Â | Â |
BT2 | 0.934 | Â | Â | Â |
BT3 | 0.796 | Â | Â | Â |
Decision-making | Â | 0.973 | 0.973 | 0.879 |
D1 | 0.95 | Â | Â | Â |
D2 | 0.93 | Â | Â | Â |
D3 | 0.955 | Â | Â | Â |
D4 | 0.949 | Â | Â | Â |
D5 | 0.903 | Â | Â | Â |
Emotional intelligence | Â | 0.94 | 0.94 | 0.797 |
EI1 | 0.823 | Â | Â | Â |
EI2 | 0.812 | Â | Â | Â |
EI3 | 0.938 | Â | Â | Â |
EI4 | 0.985 | Â | Â | Â |