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Table 2 Reliability analysis and descriptive

From: Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction

Variable

Min

Max

Mean

Std

Cronbach’s alpha

E-loyalty

1.00

5.00

3.9706

0.7008

0.772

E-services quality

1.00

5.00

3.7036

0.6636

0.701

E-satisfaction

2.00

5.00

3.7602

0.6034

0.768

  1. This table shows the descriptive analysis i.e., minimum, maximum, and mean, standard deviation as well as Cronbach’s Alpha of the study variables