Future Business Journal

Table 1 Characteristics of the respondents

From: Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction

Demographics	Classification	Frequency	Percentage
Gender	Female	178	40.3
Gender	Male	264	59.7
Age	Below 30	427	96.6
	30–45	10	2.3
	45–60	2	0.5
	Above 60	3	0.7
Marital status	Married	419	94.8
	Single	14	3.2
	Separated	9	2.0
Education	High school	5	1.1
	College	159	36.0
	Master	272	61.5
	P.hD	6	1.4
Income	Below 40,000	256	57.9
	41,000–50,000	79	17.9
	51,000–70,000	19	4.3
	Above 70,000	88	19.9

This table shows the number and percentage of participants of different age groups, male and female participants, married, unmarried and separated participants, participant’s distribution based on various educational degrees, and participant’s distribution based on different income levels

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