Table 9 A Summary of Findings for the Hypotheses
Hypotheses | Supported/Not Supported |
|---|---|
H1—Customer accounting practices usage would be higher in Kuwaiti FSOs with higher competition intensity than in those with lower competition intensity | Supported |
H2—Customer accounting practices usage will be higher in prospector type than in defender type in Kuwaiti FSOs | Supported |
H3—Perceived environmental uncertainty would positively influence customer accounting practices usage in Kuwaiti FSOs | Not Supported |
H4—Customer accounting practices usage would be higher in Kuwaiti FSOs with decentralised decision-making process than organisations that embrace centralisation | Not Supported |
H5—Lower level of formalisation process would lead to higher usage of customer accounting practices in Kuwaiti FSOs | Not Supported. Apure contrast is found in this study |
H6—Effective customer accounting usage (CAU) would positively influence organisational performance in Kuwaiti FSOs | Supported |