Table 1 Variables, Items and Related studies
From: Drivers of mobile commerce adoption intention by Saudi SMEs during the COVID-19 pandemic
Variables (related studies) | Items |
|---|---|
M-commerce adoption [25] | Our firm intends to adopt M-commerce Our firm has a certain plan for M-commerce adoption Our firm has a strong commitment to adopt M-commerce |
Environmental uncertainty | The product/services technologies in our industry change very quickly Products and services in our industry become obsolete very quickly We can predict what our competitors will do next We can predict when our products/services will demand changes In our industry, there is considerable diversity in customer buying habits In our industry, there is considerable diversity in the nature of competition In our industry, there is considerable diversity in product lines |
Top management support | Top management has generally been likely to take risks involved in the adoption of the M-commerce Top management is likely to consider the adoption of M-commerce which is strategically important Top management have policies that encourages usage of M-commerce Top management have strong positive views on how M-commerce could transform business |
Perceived Benefits | Operating cost saving Simplification of the operating procedures Increase in market share Growth of revenue Creation of marketing channels Improvement of the company’s image Improvement in competitiveness Enhancement of customer services |
Perceived cost [9] | The cost of the new mobile technologies is very high The amount of money and time invested in training employees to use the adopted new technologies is very high The cost of maintenance and support of the new mobile technologies is very high for our business The telecommunications (bandwidth) cost is very high |