Table 2 Instruments for influencing the development of flexibility and adaptability of the quality management system of business processes of an enterprise
From: Influence of internal production conditions on the efficiency and competitiveness of enterprises
Development names | Research methods | Practical value |
|---|---|---|
An integrated approach to decision-making in headquarters units for quality management at enterprises | Consideration of the characteristics typical for the quality sphere of situations that arise in case of inconsistencies in the operation of quality management systems | The selected optimal solution for adapting |
An analytical model of consideration of the links of individual sections in international quality management standards | The model of modern requirements for quality management systems from international standards | Development of a philosophy of quality management on the principles of change management |
Methodological approach to the establishment of flexibility and adaptability of quality management systems | The transition from a phase of decline to an increase in the flexibility of the quality management system at the enterprise | Applying more flexible methods of quality management according to the developed model of dependence “flexibility–adaptability” |
Mechanisms for the development of maps of quality management methods of business processes of enterprises | Method maps | Criteria for determining methods based on the implementation time, the waiting time for the effect, the material and financial costs of enterprises |
Mechanisms for the use of the enterprise benchmarking system based on the characteristics of their quality management systems | Model for assessing opportunities, risks, and ways to overcome the risks of participation of enterprises in competitions | General requirements for the adaptability and flexibility of enterprise quality management systems |
Tools to overcome staff resistance and obstacles in the establishment of flexibility, adaptability, and quality assurance of business processes of enterprises | Overcoming obstacles to the establishment of adaptability and flexibility of business processes | A range of tools and principles of teamwork and positioning of working groups in the management of quality assurance systems for business processes |