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Table 1 Conceptual model for work-from-home for software professionals

From: Multi-grade fuzzy assessment framework for software professionals in work-from-home mode during and post-COVID-19 era

Enabler

Criteria

Attributes

Human perspective (O1)

Work–life balance (O11)

Motivation (O111)

Stress (O112)

Self-efficacy (O113)

Readiness to prioritise both work and life (O114)

Health issues (O12)

Ergonomic issues (O121)

Long screen time (O122)

Time management (O13)

Working hours (O131)

Personal time (O132)

Time lost in transportation (O133)

Technical perspective (O2)

Technical knowledge (O21)

Software knowledge (O211)

Setting up of VPN and other network-related needs (O212)

Training and development (O22)

Proper training and development (O221)

Knowledge gap (O222)

Network issues (O23)

Unavailability of network at home (O231)

Network speed fluctuations (O232)

Hardware issues (O24)

Unavailability of required hardware (O241)

Incompatible hardware (O242)

Management perspective (O3)

Supervisory support (O31)

’Over the shoulder’ supervision (O311)

Supervisor’s/Manager’s availability (O312)

Colleague support (O32)

Mismatch of intermission period among colleagues (O321)

Spending quality time discussing personal and professional life (O322)

Peer-to-peer relationship (O323)

Rewards and recognition (O33)

Opportunities for personal/professional development (O331)

Appreciation and other perks (O332)

Team coordination (O34)

Miscommunication among the team members (O341)

Team-building activities (O342)

Feeling of connectedness to the team and organisation (O343)