Table 1 The overview of previous research works
Author(s) | Year | Scenarios | Theoretical foundation | Core constructs | Decisions | Respondents | |
|---|---|---|---|---|---|---|---|
Chen | 2008 | Mobile payment | TAM and DOI | PEOU, PU, security concerns, privacy concerns, PR, compatibility, etc. | Intention | Consumers | |
Schierz et al. | 2010 | Mobile payment | Extended TAM | PEOU, PU, PS, compatibility, subjective norm, etc. | Intention | Consumers | |
Liébana-Cabanillas et al | 2018 | Mobile payment | Extended TAM | PEOU, PU, PR, trust, attitude, etc. | Intention | Customers | |
Barkhordari et al. | 2017 | Internet banking | Trust theory | PEOU, PU, PS, perceived trust | Adoption | Banks’ customers | |
Alhassany and Faisal | 2018 | Internet banking | Extended TAM | PEOU, PU, PR, subjective norm, etc. | Adoption | International students | |
Choi et al. | 2015 | Transportation card | E-ECM | PEOU, product attributes, service quality, etc. | Continuance and intention | Customers | |
He et al.. | 2007 | Online payment in e-commerce | Trust theory | PR, PEOU, PU, vendor’s system features, etc. | Adoption | Customers | |
Namweli and Magali | 2018 | E-payment cards in the hospital industry | TAM | PEOU, PU, attitude | Adoption | Customers (outpatients) | |
Yu | 2012 | Mobile banking | UTAUT | PE, E E, social influence, perceived credibility, etc. | Adoption | Customers (mobile banking users) | |
Chaiyasoonthorn and Suksa-ngiam | 2019 | E-payment | Extended UTAUT | PE, EE, social influence, habit, etc. | Adoption | Customers | |
Yang et al. | 2012 | Mobile payment | DOI | RA, compatibility, PR, perceived fee, etc. | Adoption | Customers (potential and current users) | |
Kapoor et al. | 2015 | Interbank mobile payment | DOI | RA, compatibility, riskiness, etc. | Intention | Customers (adopters or nonadopters) | |
Ramos-De-Luna et al. | 2016 | Mobile payment | Extended TAM | PEOU, PU, PS, perceived compatibility, etc. | Intention | Customers | |
Oyelami et al. | 2020 | E-payment | Trust theory | Convenience, security and safety, trust, etc. | Adoption | Consumers | |
Khedmatgozar and Shahnazi | 2018 | Internet banking | PR theory | Security risk, privacy risk, time risk, financial risks, etc. | Adoption | Customers (corporate clients) | |
Roussou et al. | 2019 | Digital currencies | Innovation decision process model and TAM | PEOU, PU, PS, compatibility, etc. | Adoption | Customers | |
Tsai et al. | 2014 | Internet banking | Extended TAM | PEOU, PU, perceived compatibility, etc. | Continuous intention | Banks’ customers | |
Humbani et al. | 2019 | Mobile payment | TRI and E-ECM | PEOU, PU, satisfaction | Continuous intention | Customers (users) | |
Yuan et al. | 2019 | Internet banking | Commitment trust theory and UTAUT | Trust, commitment, satisfaction, etc. | Continuous intention | Target customers | |
Asnakew | 2020 | Mobile banking | TAM and trust theory | PEOU, PU, trust, attitude, etc. | Continuous intention | Banks’ customers | |