From: Satisfaction and revisit intentions at fast food restaurants
Hypotheses | Path coefficients | T statistics | P values | Decision | |
---|---|---|---|---|---|
H1 | FQ → CS | .487 | 8.349 | .000 | Supported |
H2 | RSQ → CS | .253 | 4.521 | .000 | Supported |
H3 | PEQ → CS | .149 | 3.518 | .000 | Supported |
H4 | CS → RVI | .528 | 11.966 | .000 | Supported |
H8 | WOM × CS → RVI | − .060 | 2.972 | .003 | Not supported |